Our Office Team



Scott Witmer
General Manager

What have been some of the toughest restorations ServiceMaster has completed?

All restoration projects offer unique challenges, some of which require us to develop new techniques and approaches. Our largest loss restoration to date occurred some years ago after smoke damaged a multi-story commercial building in Allentown. There was little structural damage to the facility, but all interior and exterior surfaces and contents had to be cleaned and deodorized. We were able to complete the project in two weeks, working two and three shifts each day. –Scott Witmer


Freda Witmer
Controller

Is there a favorite quote or saying that motivates/guides you?

All I really need to know, I learned in kindergarten (except I never went to kindergarten.) –Freda Witmer

AlexSchueck
Alexandria Schueck
Vice President

What do you like best about working for ServiceMaster of Allentown?

Our company has been family owned and operated for 50 years and have made it a priority to truly value our customers, many of which have been using our services for years. ServiceMaster of Allentown has a lot of special and unique cleaning services that can not be found with other professional cleaners. It is so rewarding when we can help our customers in ways they weren’t expecting, such as a customer that has been using us for years to clean their carpets and upholstery and then has a sewer backup or smoke damage in their home. This is an experience that may only happen once in their lifetime, but is very upsetting. They can find comfort in the fact that the same company they know and trust can take care of them during these trying times too. –Alex Schueck

nevinschueck
Nevin Schueck
Manager

What’s the strangest thing you have ever found on a job? 

Frozen clothing, we did a fire job in the middle of winter and the water froze the clothing solid. –Nevin Schueck


Donna Poling
Human Resources

Is there a favorite quote or saying that motivates/guides you?

Growing old is mandatory, growing up is optional. –Donna Poling


Shelley Lavoie
Office Manager

What would you describe as the best part of your job?

I am a sister of the business owner, Scott Witmer. Our father, H. Glenn Witmer, started this business while we kids were still in school, and so continuing the tradition became second nature to us. We have worked together as a family for more than 50 years, and are now seeing the next generation moving in to replace us “old-timers.” I would have to say that this journey with the family has been my most rewarding business experience. We have learned to navigate our differing roles as family at certain times and as business associates, with completely different dynamics, at other times. It is not without its challenges, but it just works! –Shelley Lavoie


Allen Lavoie
Operations Manager,
Janitorial Dept.

What can a potential customer do to make your job easier?

I explain to our potential customers that we are in partnership with them instead of just another vendor. If there is an emergency we will reach out to the facility manager after hours and give them as much information as possible so that they can react to it (plumbing- electrical- alarm-facility- flooding problems are some of the issues we have dealt with in the past). If it is an emergency that we are trained to perform we can dispatch our technicians to handle it that night. –Allen Lavoie


Danielle Glick
New Business Dev.,
Janitorial Dept.

What’s the strangest thing you have ever had to clean up on a job?

Strangest thing I ever had to clean up… I thought it was a dead mouse until I picked it up by its tail & it started squirming… EWWWW! –Danielle Glick

DebbieGetz
Debbie Getz
Quality Assurance,
Janitorial Dept.

What do you like best about working for ServiceMaster of Allentown?

Close, tight knit work environment. –Debbie Getz

 

 

 

 

 

Erin DeLong
Marketing Manager/
Disaster Restoration
Administrator

Is there a favorite quote or saying that motivates/guides you?

“Finish every day and be done with it. You have done what you could; some blunders and absurdities no doubt crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense.” – Ralph Waldo Emerson. “As iron sharpens iron, so a friend sharpens a friend” – Proverbs 27:17.  –Erin DeLong

JoseAmoros
Jose Amoros
Project Manager,
Residential & Commercial
Cleaning Dept.

What do you like best about working for ServiceMaster of Allentown?

I always say I feel like a super hero. We take filth and/or disaster and turn it into a masterpiece — within reason of course! –Jose Amoros


Jon Hoffman
Facilities & Maintenance

What’s something that your ServiceMaster customers might be surprised to learn about you?

I have been a DJ for private parties/weddings/birthdays for 23 years and travel the Tri-State area rockin’ the parties every weekend. –Jon Hoffman

Denise Eline
Quality Assurance,
Janitorial Dept.

 Is there a favorite quote or saying that motivates/guides you?

We are what we repeatedly do, excellence then is not an act, but a habit.” Aristotle.  –Denise Eline